Policy
Shipping Policy
US shipping only. The rate is $0. Handling and transit times below match our product feed and checkout.
Last updated: August 2026
Castwell Kitchen LLC ships from the United States to US addresses only. We do not ship to other countries. If a carrier cannot deliver to your address, we will contact you before canceling.
Cost
Standard shipping is $0.00 USD on every order. There is no handling surcharge at checkout.
Timing
Handling time: 1-2 business days after payment clears. Transit time: 3-7 business days after the carrier scans the package. Weekends and US holidays are not business days.
Service
Service name: Standard. Shipping label in our feed: US-Standard. We use common US parcel carriers.
Address
Enter a complete US street address at checkout. That address is passed to Stripe as the shipment destination. We do not collect a second shipping address on the Stripe payment page.
Merchant address: 1550 Wewatta Street, Suite 620, Denver, CO 80202, United States. Questions: support@castwellkitchen.com or +1 (303) 736-1842. See the Business Information page.